Terms and Conditions
Vocabulary
“Agreement” refers to these Terms and Conditions.
“Company” refers to Paper Ninjas LLC that provides the writing services to Customers according to the terms laid out in this Agreement.
“Customer” is the person who places an Order with the Company to obtain the writing services provided according to the defined terms and conditions laid out in this Agreement.
“Coach” is the person who works directly on assignments with the Customer.
“Service” refers to the writing assistance outlined in this Agreement.
“Order” is an electronic request by the Customer for paid writing services provided by the Company.
“Contract” is the length of time agreed upon for Service based on amount of payment.
“100% Money Back Guarantee” refers to the Company rendering service as outlined in this Agreement and based on the Service the Customer selects.
“12, 24, or 48 Hour Model” refers to the Company rendering Service within 12, 24, or 48 hours as outlined in this Agreement and based on the Service the Customer selects.
The terms “Company” “Paper Ninjas LLC” “We” “Our” and “Us” will be used interchangeably as will “Customer” “You” and “Your”.
Terms and Conditions
Nature of Service and Terms of Usage
Paper Ninjas LLC offers writing Services that use suitably qualified experts for the provision of independent contracting on personalized editing, feedback, and writing suggestions. This Service is designed to assist in the completion of the Customer’s assignments and academic obligations. It is understood by the Customer that Paper Ninjas LLC does not make any guarantees concerning the Customer’s grades as an outcome or consequence of following our Services. Our Service strictly provides the Customer with a reference document and should be used for informational purposes only. Paper Ninjas LLC is not responsible for the Customer not learning specific material, improperly using research, failing to follow instructions, or any consequence as it relates to an assignment that it reviewed for a Customer.
If the Customer fails to disclose the academic level required for the assignment for any reason, the Customer assumes all liability for such error. The Customer is responsible for frequently checking for emails and promptly responding to any questions or concerns. Paper Ninjas LLC reserves the right to limit the number of revisions or decline revisions in such cases as, but not limited to: changes in instructions, unreasonable return of the assignment, and/or perceived abuse of the revision system. Paper Ninjas LLC cannot and will not be held liable or responsible for any type of delivery issues including, but not limited to, lack of internet access, insufficient email monitoring by the Customer, and spam filters which are beyond Paper Ninjas LLC control and/or without its fault.
Length of Service
A Customer must successfully complete the Order and payment must be received by Paper Ninjas LLC before any work will be reviewed by us. If a Customer submits a paper prior to payment receipt, the 12, 24, or 48 Hour Model is null and void until 12, 24, or 48 hours from when payment is received depending on Service selected. If Contract lapses at any point for failure to be on time with payments or through an issue with PayPal, no Services will be rendered by Paper Ninjas LLC. Service begins the day payment is received and continues for the corresponding number of months selected ending on the same day of that corresponding month (i.e. one month program beginning on September 14 ends on October 14). For individualized options based on school closing times, contact paperninjasllc@gmail.com, and we will send an invoice to you instead.
12, 24, or 48 Hour Model
Paper Ninjas LLC works based on Customer’s instructions for assignments, and we may not be able to begin reviewing work based on unclear instructions or emails that were directed to our spam inbox. The 12, 24, or 48 Hour Model begins from the time Paper Ninjas LLC has received sufficiently clear instructions, by our standards, to the time we send our feedback to you. This is our goal on all submissions 5 double spaced pages or fewer. Anything over 5 double spaced pages would require a second corresponding length of time. If Paper Ninjas LLC needs to request additional clarifying information to begin Service, we cannot begin until it is provided to our standards. Paper Ninjas LLC is not responsible for honoring our 12, 24, or 48 Hour Model for assignments that were directed to our spam inbox. Paper Ninjas LLC cannot and will not be held liable or responsible for any type of delivery issues including, but not limited to, lack of internet access, infrequent email monitoring on the Customer’s part, and spam filters which are beyond Paper Ninjas LLC control and/or without its fault. Our timelines are a model and not a guarantee.
100% Money Back Guarantee
Paper Ninjas LLC will fully refund a Customer if he/she asks for a refund within 24 hours of receiving the first paper the Company edits for him/her. This guarantee is only applicable to the 1 and 3 month subscription options and does not extend to single paper purchases.
Termination
Paper Ninjas LLC reserves the right to cancel any Contract at its own determination in case there is lack of communication by the Customer that affects the rendering of Services. Paper Ninjas LLC also reserves the right to cancel any Contract based on suspicion the Customer is engaging in fraudulent activity. Paper Ninjas LLC does not guarantee reimbursement in the circumstances described above. Each case is analyzed separately and depends on a number of factors. Paper Ninjas LLC has the sole discretion to take what it deems to be the appropriate action in each case.
Refunds and Cancellations
Paper Ninjas LLC will not issue refunds for time that the Service was not used nor for any instances involving delivery issues including, but not limited to lack of internet access, infrequent email monitoring on the Customer’s part, and spam filters which are beyond Paper Ninjas LLC’s control and/or without its fault. Paper Ninjas LLC does not and cannot guarantee that a Customer’s work or editing, proofreading, and/or formatting will be plagiarism free. Paper Ninjas LLC does not and cannot know how an individual Customer’s work will be reviewed by others for possible incidence of plagiarism. Paper Ninjas LLC does not refund any amount in the event that a paper is considered to be plagiarized.
Refund requests will be considered based on the perceived poor quality of the Service rendered but not the grade or quality of the assignment itself. In such requests, the Customer must provide strong and compelling reasons to support the claim. All requests will undergo further investigation, but it is the sole discretion of Paper Ninjas LLC to approve or disapprove any request on an individual case by case basis.
If a refund request is not received with 72 hours after Paper Ninjas LLC returned an assignment, it is to be assumed that the Customer is satisfied and will not be eligible for any refund. Paper Ninjas LLC shall not be responsible for any grades earned on assignments, improper research usage, or for the Customer’s failure to learn any information as part of an assignment. All feedback should be considered for informational purposes only. Any desire to request a refund should be communicated in writing to PaperNinjasLLC@gmail.com.
Cancellation of Service
Requests to cancel subscriptions are handled through PayPal and are the Customer’s responsibility. Customers who pay in full choose to waive this cancellation option.
Contact
Paper Ninjas LLC reserves the right to contact Customers by email regarding new services, special offers, or any other information that it deems useful for Customers.
Amendments and Updates
Paper Ninjas LLC reserves the right to modify, amend, and/or change any and all provisions of this Agreement. The Customer agrees to be bound by any such modification, amendment, or change by the continuing use of our Services. It is the Customer’s obligation to review this Agreement from time to time for any such alterations.
This Agreement supersedes all previous written or verbal communications and representations between the Customer and Paper Ninjas LLC.